• What are pre-sales?


    Pre -orders allow you to purchase a product before it is actually available for delivery or sale to the public.

    This way you can reserve your item in advance , ensuring you receive it as soon as it is released and avoiding the risk of it selling out quickly.
  • Can I purchase a pre-order product and an already available product together?


    Yes, but it is important to know that the order will only be shipped when all products are available .

    If you add both pre-order items and items already in stock to your cart, shipping will begin on the pre-order product's release date .

    It is not possible to combine multiple pre-order products with different release dates in the same order.
    For faster processing, if you wish to receive the products already available immediately, we recommend placing separate orders .
  • Why buy pre-order products?


    On SoruCards you can find a preview of many items not yet officially on the market .

    Thanks to the pre-order option, you can reserve the product before its release , guaranteeing availability and receiving it among the first as soon as it is distributed.
    For each product available for pre-order, the official release date communicated by the manufacturer is always indicated. However, this date may be subject to change beyond our control due to possible distribution delays or supplier logistics issues.
    In rare cases, quantities allocated to retailers may also be subject to change. In these situations, we will contact you promptly to offer assistance or alternative solutions .
    Pre-ordering on SoruCards is the best way to avoid missing out on the most anticipated releases.

    Many exclusive products sell out quickly— secure yours now and secure your copy!
  • When will I receive my pre-order products?


    Pre-order products are shipped one day before the official release of the last pre-order purchased .

    For estimated delivery times, please visit our shipping page .
  • Is the release date always guaranteed?


    The page of each product available for pre-order always shows the expected release date for the Italian market , as communicated by the manufacturer or supplier.

    However, it may happen that the date is postponed for reasons beyond SoruCards' control .
    In the event of official changes, we undertake to promptly notify all affected customers as soon as we receive confirmation from suppliers.
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